i missed this …
i would read the neck snap as warning him off the resource – Ollie would sit and let her cos thats Ollie he’s a forgiving boy and you lucky to have him 🙂
general growling is probably more about feeling sick – bonnie has had the growlies with wills recently because she’s been feeling sick but thinks shes missing out so tells him off for nothing like Ollie – he takes it because thats just him.
shouting = loud barking so she responds by upping the ante
sillyvoice = mummy relaxed and all is well, hears her name and no stress in voice so its safe to come over.
you know how to settle her – calling in silly voice so break it call her name to alert her and a cue that you can then reward 🙂 if she breaks this easily reward of your soft voice is plenty for her 🙂 give her lots of it and let her come for gentle strokes if she wants 🙂 (because of feeling ill just gentle)
p.s. as usual the advice is dont re-inforce it – easily said, not easily done 😀