I have had a look through the error logs and can not find anyting wrong at this end.
Is she getting the banner down to the links with “Calendar | Edit”. If so, the problem may be with google taking an eternity to create their search box (the box to the left of the Your Dog banner). I found this on the recent trip away, the page would load as far as a google serch box and then stop for a while.
If she is getting to a different point, then the problem may be somewhere else.